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DigiPay: Everything You Need to Know

DigiPay: Everything You Need to Know

By Adarsh Thampy. Last updated on April 28, 2020

Overview
  • What is DigiPay?
  • How Does DigiPay Work?
  • What Financial Services Does DigiPay support?
    • #1: Balance Enquiry
    • #2: Cash Withdrawal
    • #3: Domestic Money Transfer
    • #4: Payout
  • How Much Money Can I Make With DigiPay?
  • How to Register on The DigiPay App?
  • FAQ

To increase financial inclusion in India, RBI, along with NPCI, created AePS – Aadhaar enabled Payment System.

With AePS, the rural population in India can get access to financial services. With Aadhaar authentication, frauds, and misdirection of funds meant for the poor can be averted.

Various apps provide AePS services. I earlier covered Spice Money, a private company that offers various services, including AePS.

If you are looking for a government offering, let’s talk about DigiPay.

What is DigiPay?

Digipay Dashboard

CSC (Common Service Centres) is a government initiative to provide access points that deliver public services to citizens. CSC supports social welfare schemes, financial and agricultural services, healthcare, public utility services, etc.

Village Level Entrepreneur (VLE), deliver the services to the citizens, on behalf of the Government, through CSC.

DigiPay is an AePS offering created by CSC, IndusInd Bank, and NPCI. It enables VLEs to offer various financial services to Indian citizens.

How Does DigiPay Work?

VLE (Village Level Entrepreneur) can offer DigiPay services through a CSC.

Here is the step-by-step process:

  1. A customer walks into your CSC
  2. The customer requests for any of the services supported by DigiPay
  3. You log in to the DigiPay app and place the request on behalf of the customer
  4. The customer authenticates using either IRIS or FIngerprint scanner
  5. The authentication data is checked against the Aadhaar database
  6. If the authentication is successful, the request will execute
  7. A digital bill will be generated
  8. You will need to print the bill and hand over to the customer

Note: Bill printing and hand over to the customer is mandatory even if the request fails.

What Financial Services Does DigiPay support?

#1: Balance Enquiry

Balance Enquiry Digipay

Let your customers check their account balance for the bank linked with Aadhaar.

#2: Cash Withdrawal

Cash withdrawal using digipay

Let your customers withdraw money from their bank accounts linked to Aadhaar. The money is deposited to the DigiPay wallet. The VLE has to hand over cash to the customer.

Note: VLE must maintain a minimum balance of Rs 1000 at all times.

#3: Domestic Money Transfer

Domestic money transfer using digipay

You can offer money transfer services for customers without a bank account. They can walk in with cash and transfer the amount to any Indian bank account.

The VLE should register the customer in the DigiPay application as a remitter. Once the remitter is added successfully, beneficiaries can be added and mapped to the remitter.

The remitter and beneficiary details are stored in the DigiPay application for future use. To prevent misuse, every time a transfer has to happen, OTP authentication using the remitter’s phone number is mandatory.

Note: The service is available only on domestic accounts. International money transfer is not allowed.

#4: Payout

Payout using Digipay

Payout service is not intended to be used by your customers. It’s for VLEs to get the money. You can withdraw the money in your wallet to your bank account.

How Much Money Can I Make With DigiPay?

DigiPay offers you roughly 0.3% commission.

In a month, if you have a business volume of Rs 1 Lakh, you can earn Rs 300.

Note: For transactions less than Rs 100, you do not earn any commissions.

How to Register on The DigiPay App?

Step #1: Download the DigiPay app

DigiPay app is available as an Android app as well as a Windows desktop application.

Download the official apps here.

Step #2: Register with your CSC ID

Only a registered VLE with a valid CSC ID can register on the DigiPay app.

If you are not a VLE, you can register as a VLE here.

Note: Currently, CSC is not accepting any new application for becoming a VLE. The number of allowed VLE’s in each gram Panchayat/village has reached the maximum allowed limit.

Step #3: Validate Biometric

Once you register, you will be asked to provide your biometric details. Use a valid Biometric device to provide authentication.

Note: It’s mandatory to purchase any of the authorized biometric devices. A registered device service should be active and running for authentication to work.

Step #4: Access The Services

Once you validate your authentication using OTP and biometric, you can log in to the dashboard and use the DigiPay app.

FAQ

What is DigiPay?

DigiPay application helps VLEs earn income by providing financial services to Indian citizens. Developed by CSC-SPV, IndusInd Bank, and NPCI, DigiPay offers AePS (Aadhaar enabled Payment Service) functionality to the rural population.

What is the use of DigiPay?

DigiPay supports financial inclusion in India. Through AePS, DigiPay offers a range of financial services – check account balance, transfer money, and withdraw money.

How do I make a DigiPay account?

VLEs can create a DigiPay account with a valid CSC ID. If you do not have a CSC ID, you’ll need to register on the CSC website. However, CSC is not accepting new applications currently.

How do I install DigiPay?

You can download the windows application or the android app from the CSC website. The installation process with screenshots is available here.

How do I withdraw money from DigiPay?

To withdraw money from DigiPay, click on the “Withdraw” option on the left navigation menu.

On the page that follows, provide the following information:

  1. Bank name
  2. Amount to withdraw (Minimum rs 100)
  3. Customer Aadhaar number
  4. Customer Biometric

On successful authentication, the money can be handed over to the customer by the VLE.

What is Payout in DigiPay?

The payout feature enables VLEs to transfer money from their DigiPay wallet to their registered bank account. The passbook contains the details of the payout transactions. Payouts via NEFT are free while IMPS is chargeable.

How does DigiPay CSC work?

DigiPay CSC works based on AePS (Aadhaar enabled Payment System). Once you log in with your CSC ID, you can offer cash withdrawal, money transfer, and balance enquiry services to your customers for a commission.

About Adarsh Thampy

Husband, practical investor, and product manager. Learned about investing the hard way by making several financial mistakes. Adarsh has built several financial products for both India and US investors.

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  1. Prasant Kumar says

    December 8, 2022 at 5:47 am

    Dukan hai

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